Privacy Policy

Aneros (aneros.com) values its customers and strongly respects their privacy. Please do not hesitate to contact us with your questions and concerns at support@aneros.com.

 

General User Experience

The user experience at aneros.com can be broken down into 3 general areas – browsing, shopping, and the community. This privacy policy covers these 3 areas.

 

Browsing

During the general information browsing experience (non-shopping and non-community pages), we do not collect any information whatsoever from you.

 

Shopping

During the shopping experience, we use 2 cookies to keep track of your current shopping cart and information associated to your current order. A cookie is a small data file that websites often store on your computer’s hard drive when you visit their sites. The cookie we use to keep track of your shopping cart expires as soon as you close your web browser. You may refuse cookies by turning them off in your browser. However, doing so will disable our ability to track the contents of your shopping cart and order information.

We use Secure Sockets Layering (SSL) to encrypt your personal information, including credit card number, when we are taking your online order. Our secure certificate is provided by GeoTrust, one of the leading information security providers in the world. When accessing a secure server, the first characters of the site address will change from “http” to “https.” Because we use SSL, placing an order online at aneros.com is as safe as giving your credit card number over the phone. We use PayPal as our payment processing solution.

 

Community Features

Our community features were created to provide an avenue for our customers to discuss and share experiences about using our products. The community features consist of the blogs, chat room, and forum.

Users of the forum and blog may view messages and blog entries anonymously. Posting and replying can only be done by registered users. The chat room requires registration as well.

During the community experience, we set 1 cookie to keep track of a logged in user, and this cookie expires as soon as you shut down your browser unless you choose to stay logged in.

 

3rd Parties

We do not share your personal information, including your e-mail address, with other parties. We hate spam as much as you, so we won’t give your information to anyone.

 

aneros.com offers links to other retailers who sell or have reviewed our products. These other sites have their own privacy policies. You may want to read their policies before browsing their sites.

 

Children

We recognize the importance of protecting privacy where children are involved. Aneros will never knowingly request personally identifiable information from anyone under the age of 13, which is in accordance with the Children’s Online Privacy Protection Act (COPPA). If a child has provided aneros.com any personally identifiable information, please email support@aneros.com and we will remove the information about the child from our files.