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Support: Please help...Username Question
  • Is there any way to change your user name? I've been trying to reach support for several weeks (support@aneros.com), but I keep getting an auto-response email. This is really stressing me out, as my other name on here constantly shows up in Yahoo and Bing searches.

    Please help! Thanks in advance...
  • support
    Posts: 229
    rbnyc77777,

    What would you like your username to be? Not sure why you would be getting an auto-response email from us.

    Aneros Support
  • Support, thank you for your prompt response...appreciate it.

    Would it be possible to send a private email with previous name/email and new name? I would prefer to keep the old one confidential. Thanks again...
  • support
    Posts: 229
    rbnyc77777,
    Shoot us an email at [email]websupport@aneros.com[/email]. I will look for it and take care of it for you.
    thanks,
    Aneros Support
  • Thanks Support...once again, appreciate the quick response. You will have the email sent in the next ten minutes. Thanks again for your help!