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Still cannot get into chat...
  • shadylx
    Posts: 12
    Been trying to get into the chatroom for the past 6 months. I understand bugs/glitches as computer software can be a pain, but I'd like to figure out a solution.

    Tried opening it on IE, Chrome, and Firefox to no avail.
  • rumelrumel
    Posts: 2,257
    shadylx,

    Even I have had difficulty getting into the Chat Room on rare occasions, so you are not alone in that respect. Here is a procedure that may resolve it for you.
    1.) Log out of the Aneros website.
    2.) Close down all active windows in your browser (Firefox is the recommended Browser to use).
    3.) Delete all cookies from your browser.
    4.) Close all active applications and shut down your computer.
    5.) Reboot your computer, Open Firefox.
    6.) Make sure cookies are enabled and/or allowed for the Aneros website.
    7.) Login to the Aneros forums - General Discussion Forum.
    8.) Click on the "Chat" tab on the Main Menu Bar at the top of the page. this will take yopu to the Aneros Chat Center page.
    9.) Since the Chat Room is currently open, you will see the text under "STATUS" reads "CHAT NOW: Ends in XX hours xx minutes". Click on this highlighted text. This should take you to a new page, where you will see just below the 'ROOM NAME' title - "Aneros Chat Room #1"
    10.) Click on "Aneros Chat Room #1", this should put you into the Chat Room.

    I hope that works for you.